Professional Writing Consultant for the Leadership Communication Skills Center (LCSC)

Website Catalyst Solutions, LLC

People - Purpose - Performance

Location:  Quantico, Virginia

Date of Availability:  Immediate

Type of Position: Full Time

Overview:  Catalyst Solutions has an opening in support of the Marine Corps University (MCU) to provide writing support to MCU students, faculty, and staff. The LCSC provides writing support to different clients with different needs. The primary clients of the center are students from Command and Staff College (CSC), School of Advanced Warfare (SAW), and Marine Corps War College (MCWAR). Secondary clients of the LCSC are staff from other MCU programs and organizations and faculty.

Security Clearance Requirement:  None.

Education Requirements:  A Bachelor’s Degree is required. A Master’s degree is desired.

Experience Requirements: A minimum of 6 years of relevant experience is required.

Performance Requirements:

  • Possess and convey knowledge and experience working in a writing or communications center, experience providing formative feedback to promote communication skill development, possess knowledge of adult learning theory, demonstrate strong grammar, editing, and excellent interpersonal communication skills.
  • Provide a combination of writing and editing skills along with a high level of customer service in scheduling and initial contact with Marines at Marine Corps University (MCU).
  • Provide student clients feedback that is instructional and allows them to make choices about their writing. Student feedback is often provided asynchronously, as well as in face-to-face meetings.
  • Provide academic feedback on student writing using marginal comments and track changes within 48 hours (two business days) of receiving the request.
  • Manage time spent on reviews to meet the demand for services. Review up to 80 pages of writing per day or provide face-to-face feedback for up to 16 students per day during surge work periods.
  • Practice respectful interpersonal and intercultural communication skills when communicating with students in person, in email, and in comments.
  • Return each electronic review with a summary email providing an overview of the most pressing revision issues.
  • Complete a new client report form for each appointment.
  • Contribute to editorial reviews of LCSC materials, like the MCU Style Guide, as student demand for services allows, and rotate with the LCSC faculty to ensure someone is at the LCSC reception desk during regular business hours.
  • Instruct students to develop a variety of written products, to include information papers, research papers, persuasive essays, point papers.
  • Instruct students to conduct research, apply critical thinking, develop a logical argument, document sources (Chicago Manual of Style), and use online research databases (e.g. JSTOR, Lexis/Nexis, EBSCO Host).
  • Teach effective oral communications strategies (to inform or persuade), listening skills, and the use of effective non-verbal communications techniques.
  • Contribute to curriculum development.
  • Create and use performance rubrics.
  • Evaluate written work.

Professional Requirements:

  • Be technically proficient and stay relevant in your work and technical domain through continuous learning.
  • Be professional, to include but not limited to courtesy, attire, behavior, speech, tone, and attitude.
  • Be productive and responsible with information-based work. Identify, review, develop, collect, organize, synthesize, share, report, and maintain information relevant to assigned tasks.
  • Deliver quality products and services that exceed the defined acceptable quality levels (AQLs).
  • Communicate effectively to include narrative, correspondence, conversation, and presentations.
  • Anticipate work requirements and take the initiative to accomplish them.
  • Actively identify ways to help others in our client and corporate community (service orientation).
  • Strengthen client relationships and confidence by applying best practices for consulting.
  • Work cheerfully, collaborate effectively, and be productive as a member of an interdisciplinary team.
  • As a Catalyst Solutions team member, represent the company in alignment with corporate values and policies, participate in corporate community, and support corporate

Skills and Abilities:

  • Critical Thinking: Apply logic and reasoning to assess alternative solutions, conclusions, or approaches.
  • Problem Solving: Identify problems, collect information, develop/evaluate options and implement solutions.
  • Time Management: Manage your own time, the time of others, and the expectations of others.
  • Exhibit strong interpersonal and relationship-building skills.
  • Ability to read, synthesize, and apply a high volume of information in a short period of time.
  • Ability to adapt and learn something new in a rapid, independent manner.
  • Ability to listen to and assimilate with client and team needs.
  • Ability to manage multiple, concurrent assignments.
  • Ability to learn from constructive feedback in a quality focused environment.
  • Ability to manage work/track deadlines.
  • Ability to work successfully in both independent and team environments.
  • Ability to type/keyboard (40+ words per minute) and take detailed meeting notes.

Tools and Technology:

  • Proficiency working in MS Office applications: Word, PowerPoint, Excel, Project, and SharePoint.
  • Proficiency working in Google Applications.
  • Ability to use web-based scheduling software applications such as WCONLINE.
  • Ability to rapidly learn and produce work in a new software or web-based tool or application.

Qualifications and Certifications:

  • Graduate of USMC Curriculum Development Course is desired.
  • Graduate of USMC Instructor Development Course is desired.
  • USMC Systems Approach to Training and Education (SATE) is desired.

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